Drains and sewer lines
Most people reach this group first because a clog announces itself quickly. Drain cleaning clears a single sink, tub or branch line with a cable, and hydro jetting uses high-pressure water to scour grease and roots from a line that keeps clogging. When several fixtures act up at once, sewer line cleaning reaches the main run toward the street or septic connection.
Each service below is performed to the plumbing codes adopted locally (built on the UPC and IPC model codes) and the maker's instructions for the equipment involved. Where a permit applies, the City of Goose Creek building inspection division decides, so ask before work begins.
A camera makes the next decision easier. A sewer inspection records the inside of the pipe, which helps buyers, owners and anyone deciding between cleaning and replacement. When the video shows a crack, a sag or roots pushing through a joint, sewer line repair replaces the damaged length and keeps digging to a minimum.
Water heaters
Hot water problems split into three paths. A leaking fitting, a failed element or a pilot that will not stay lit is a water heater repair. A tank that is leaking from the body, or a unit that has reached the end of its life, needs water heater replacement.
Planned work belongs to a different page. Water heater installation covers new construction, relocations and upgrades, and the tankless water heater page explains on-demand units, their gas or electric requirements and the maintenance they need.
Leaks, burst pipes and supply lines
Hidden water is the most expensive kind. Leak detection uses listening gear, pressure tests and thermal methods to find a leak before anyone opens a wall, while slab leak repair deals with lines running under a concrete floor. When a pipe has split or failed and water is spraying, burst pipe repair stops the flow and replaces the damaged section.
Outside the house, water service line repair handles the buried pipe between the meter and the home, which often shows up as a soggy strip of lawn or a drop in pressure. If pipes keep failing in different places, repiping replaces the run instead of chasing leaks one at a time.
Toilets, faucets and disposals
Fixture problems seem small until they happen at night. Toilet repair covers running tanks, weak flushes and leaks at the base, faucet repair fixes drips and valves that will not close, and garbage disposal repair deals with jams, leaks and units that hum without turning.
Installation and commercial work
New fixtures, hookups and added bathrooms fall under plumbing installation, which can be scheduled in daytime hours. Shops, restaurants, offices and rental buildings can call about commercial plumbing, where floor drains, restrooms and heaters often drive the visit.
Pick the page that fits, or call and let us sort it out with you.
☎ Call (855) 575-2890Which service do I need?
Symptoms rarely come labelled with the right service. The table below pairs common signs with the first service to consider, and the plumber confirms the actual cause on site. When two rows could fit, describe both symptoms on the call.
Symptom decision table
| What you notice | Most likely service | Why |
|---|---|---|
| One slow sink, tub or shower | Drain cleaning | The clog is usually in the branch line near the fixture |
| Same drain clogs every few weeks | Hydro jetting | Buildup on the pipe wall keeps returning after a cable pass |
| Gurgling and backups at several fixtures | Sewer line cleaning | The blockage is in the main run, not a branch |
| Sewer smell and a camera shows damage | Sewer line repair | A cracked or sagging section needs replacing |
| Pooled water around the heater | Water heater repair or replacement | Fittings can be repaired, a leaking tank body cannot |
| No hot water at all | Water heater repair | A thermostat, element or igniter often fails first |
| Meter moves with every fixture off | Leak detection | Water is escaping somewhere between meter and fixtures |
| Warm spot or damp patch on a slab floor | Slab leak repair | A pressurized line under concrete is the usual cause |
| Wet lawn strip from meter to house | Water service line repair | The buried supply pipe is leaking |
| Water spraying from a pipe | Burst pipe repair | Shut off the main valve first, then call |
| Toilet runs or will not flush | Toilet repair | The fill valve, flapper or wax ring is usually at fault |
| Unit under the sink hums or leaks | Garbage disposal repair | A jam, a worn seal or a failed motor |
For anything that is spreading, smells like sewage or involves electrical outlets, treat it as urgent and call at once. Same-day appointments are offered when available, and our dispatch line runs 24/7.
Where these services are available
Most calls come from inside Goose Creek, and the same menu is available next door in Hanahan. The service area page explains how we handle addresses in nearby towns.
Before you choose any service
- Ask for the license numberConfirm it with SC LLR at llr.sc.gov before work begins.
- Ask for the cause in plain wordsA good plumber can explain why the problem happened and what the repair changes.
- Get a clear price before work startsScope, parts and any permit should be spelled out.
- Ask about permitsHand the city your address and the planned work, and its building inspection division can say whether a permit applies.
- Photograph damageKeep photos for your insurer before cleanup.
Not sure where to start? Describe the problem to a person on the 24/7 line.
☎ Call (855) 575-2890Questions Goose Creek homeowners ask
Yes. Most calls are residential, and shops, restaurants, offices and rental buildings can use the same line. Say it is a commercial property when you call so we send a plumber who handles that type of building.
Describe the symptom, such as a wet ceiling, gurgling drains or a high bill, and the dispatcher helps sort it out. The plumber confirms the cause on site before giving a price.
Yes. Planned jobs like a new fixture or a water heater installation are usually easiest to schedule in the daytime, and same-day appointments are offered when available.
No, but some do. Permit rules vary, so ask the City of Goose Creek building inspection division, and ask your plumber who handles the permit and inspection.
Have a different question about what we handle?
☎ Call (855) 575-2890Plumbing trouble right now? The line is open 24/7.
☎ Call (855) 575-2890