What we do
Goose Creek Pro Plumbing operates a 24/7 phone dispatch service. We answer calls, learn about the plumbing problem and connect you with a licensed plumber who handles that kind of work in Goose Creek, SC and nearby towns.
We provide information on this website for general guidance. It is not a diagnosis of your plumbing, and it cannot replace an inspection by a licensed plumber who can see the problem.
The plumber who does the work
The licensed plumber matched with your job performs the work, gives you a price and is responsible for the quality of that work and for any required permit. You should ask for the plumber's license number and confirm it with SC LLR at llr.sc.gov before work begins.
You are free to decline a price, ask for a second opinion or end the conversation. Nothing begins until you agree to the scope and the price explained to you.
Prices and scheduling
What to expect
- Clear price firstYou should hear a clear price before any repair begins. The final scope depends on what the plumber finds.
- Changes in scopeIf the plumber finds more work than first described, the change should be explained and agreed before it continues.
- AppointmentsA visit on the same day is possible when the schedule has room. Availability changes with demand, weather and distance.
- After hoursNight and weekend work may be priced differently from daytime work, so ask when you call.
- PermitsWhether your job needs a permit depends on the work, and the city's building inspection division is the office to ask.
Calls and recording
Calls to our line may be recorded for quality and training purposes. By calling, you acknowledge that. If you do not want a call recorded, tell the dispatcher at the start.
Emergencies
Our line is for plumbing problems. If anyone is in danger, call 911. If you smell gas, leave the building and call the gas utility or 911 before calling us. If water is touching electrical outlets, stay out of the area until it is safe.
While you wait for help, shutting off the main water valve and moving belongings out of the wet area can limit damage. These are general suggestions and not a substitute for professional judgment on site.
Insurance
We do not decide what your insurance pays for. Policies differ, and many cover sudden accidental damage but not wear or gradual leaks. Contact your insurer to learn what your policy covers and what documentation it needs.
Website use and content
You may view this website for your own personal use. Please do not copy its text, images or layout to publish elsewhere, and do not use the site in a way that disrupts it or tries to gain access to systems.
The site is provided as is. We try to keep information accurate, but plumbing conditions, rules and availability change, and we do not promise that every page is complete or up to date.
Limits of responsibility
To the extent the law allows, Goose Creek Pro Plumbing is not responsible for indirect or consequential losses arising from use of this website or from information on it. We are also not responsible for the actions of third parties, including the plumbers who perform work, beyond what the law requires.
Nothing in these terms limits any right you have under the law that cannot be limited by agreement.
Governing law and changes
These terms are governed by the laws of the State of South Carolina. We may update these terms from time to time, and the current version stays on this page. Continued use after a change means you accept the updated terms.
Contact
Call our 24/7 dispatch line with any question about these terms. Our business address is 1230 Red Bank Road, Goose Creek, SC 29445.
Questions about these terms? Call and a dispatcher will help.
☎ Call (855) 575-2890Plumbing trouble right now? The line is open 24/7.
☎ Call (855) 575-2890